Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • First Name
  • Last Name
  • E-mail address

We collect payment and billing information through our checkout process, which is passed to a third-party payment processor, Stripe. Alternatively, you can choose to use PayPal Express, to complete your transaction; this process will not involve inputting any credit card or billing information through our website.

All payments are handled through Paypal or Stripe. We do not save any billing or credit card information on our website.

How We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We may use your email to contact you if you’ve requested paid service or if we have important information about your account, purchase history, or products and licenses you own. We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

How to Access or Correct Your Information

You can access and manage all of the personally identifiable information that we collect online about you at your account page. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information.

How to Contact Us

For customer support for Jump Start, you can open a ticket at the support page:

For general inquiries or presale questions, you can e-mail us at:

For billing issues or refunds, you can e-mail us at: